Therefore, we use partially used carton packaging rather than new. The goods are usually insured for transport except if you told us to do else. However, these boxes are in perfect condition. If a package arrives damaged, please report the damage immediately to the delivery person and to our company. Please make sure that the damage is confirmed by the delivery person. For larger orders or for larger amounts, the shipping costs are usually lower or will be completely eliminated.There is also the opportunity to collect the goods on-site by appointment.